Contact - Cancellation policy
The guest may cancel their stay up to 14 days prior to the date of arrival, in which case a 12.50 eur administration fee will be due per cancelled room. In case of cancellation of the stay by the client from the 13th day before arrival, the following amounts will be due:
All notes or invoices are payable at the latest on the day of the client's departure, unless explicitly stated otherwise. Any note or invoice not paid on the due date will automatically generate an interest of 15% per year with a minimum of 50.00 eur.
In the event of a dispute, only the courts of Veurne are competent.
We advise you to take out additional cancellation insurance or travel insurance with your insurer.
Additional requests, arrangements or allocation of a particular room will be handled with the utmost care but are never guaranteed. If the hotel is not able to meet this particular request, this cannot be the reason for a free cancellation of the room.
Pets are not allowed in the hotel
Parking is available for hotel guests. The hotel cannot be held responsible for damage to cars or theft of goods from cars.